The New Era of Project Resourcing – and How Concentis Is Stepping Up

In mining, energy, and infrastructure, projects don’t move without people. But finding skilled professionals is harder than ever. Labour is tight. Deadlines are tighter. And workforce expectations are shifting faster than traditional resourcing models can keep up.

We’ve entered an era where old hiring approaches no longer cut it. Skill shortages, rising project complexity, and evolving workforce values have created a pressure cooker for companies tasked with delivering critical infrastructure and energy transformation at pace.

At Concentis, we’ve been listening — to clients, contractors, and candidates alike. And we’re evolving how we show up to meet the moment. Here’s what the new era of project resourcing demands — and how we’re answering the call.

The resourcing equation is broken

Across Australia and New Zealand, employers are facing the toughest talent market in years. What was once a pain point has become a full-blown business risk.

Did you know:

• 85% of hiring managers report a shortage of critical skills in their workforce
• Labour demand on infrastructure projects exceeds supply by over 200,000 workers
• Australia will need 53,000–84,000 additional electricians to meet decarbonisation goals
• Mining job vacancies have more than quadrupled since 2016

The result? Delayed timelines. Productivity dips. Budget blowouts. And internal teams stretched too thin to keep up. But it’s not about more people. It’s about the right fit, fast – and keeping them engaged, safe and supported.

What clients demand now: Confidence in uncertain conditions

Today’s project owners and hiring managers need more than a database. They need a strategic partner who understands the pace, pressure and complexity of large-scale delivery. They need speed without sacrificing precision – and resourcing models that flex with evolving scopes, timelines and risks.

The industry demands:

• Greater transparency and accountability from resourcing partners
• Stronger contractor support to reduce churn and boost productivity
• Regional reach and local expertise to support distributed teams
• Fast mobilisation of project-ready professionals who can integrate quickly

In a tight labour market, confidence comes from capability – and from knowing your resourcing partner gets it, from day one.

What today’s talent expects: Flexibility, trust and a clear path forward

Today’s professionals – whether contractors or permanent candidates – expect more.

• 88% of contractors prioritise flexible working
• Career progression, wellbeing support and values alignment are top priorities
• The workforce is increasingly mobile, purpose-driven and selective
• Job seekers want roles that build momentum in their careers, not just short-term paycheques. They want to work with employers who support them and with recruiters who stay connected beyond the placement.

To attract and retain the best people, businesses need to offer more than competitive rates. They need support systems, career pathways and a culture that reflects what workers actually value.

Why Concentis is built for this moment

Concentis doesn’t just connect people to projects – we’ve built a business that’s structurally aligned with the demands of modern resourcing. From delivery to care, scale to strategy, we’re designed to help mining, energy and infrastructure industry operators get the job done, no matter the complexity.

Built for excellence

Our business is founded on trust, quality and credibility:

• ISO 9001:2015 certified for quality assurance
• Managing Director Mark Medelis leads the RCSA QLD Council, ANZ’s peak staffing body
• Consultants awarded Best Consultant – Client Experience (ANZ) by the Experience Excellence Awards
• Trusted partners to Rio Tinto, Glencore, Hydro Tasmania, South32 and Gladstone Area Water Board

“Our team in Gladstone consistently delivers high-quality candidates with great communication. They’re our go-to.” 

– Project Manager, Gladstone Area Water Board

Built for delivery

Our operations are structured to meet the realities of high-stakes, high-impact project delivery:

• 871+ contractors placed with Rio Tinto, 67% in non-metro sites
• 39 successful hires for a $1B government water infrastructure project – zero terminations, high diversity outcomes
• Zero AIFR recorded in the past three years

Built for scale

With deep networks and national reach, we mobilise the right people, fast:

• 50,000+ professionals in our candidate database
• 6,000+ prequalified and ready to deploy
• 11,000+ professionals actively engaged with Concentis via LinkedIn
• 320+ currently employed candidates
• 600+ placements in the last 3 years

“No terminations. Every role filled on time and within budget. That’s what success looks like.”

– Client testimonial, Government Water Authority

Built to sustain

Our dedicated contractor care program, Connect@Concentis, is designed to support every contractor, at every stage. It’s a framework for retention, wellbeing and long-term success.

• Easy digital access to employment resources
• Structured onboarding with regular check-ins
• One dedicated Account Manager
• Support for career growth and next-step planning
• Smart salary packaging to boost take-home
• Discounted health cover with Bupa
• Mental health support through our EAP

“The onboarding support, particularly for remote roles, really stood out. It’s the kind of care you don’t get from just any agency.” 

– Contractor, Rio Tinto

And we know it works – our contractor churn rate dropped from 6.3% to just 3.6%, even in one of the most competitive markets on record.

We don’t just meet benchmarks. We help our clients set them.

A new look, same mission: showing up stronger than ever

You might’ve noticed – we’ve refreshed how we show up in the market. But this is more than a modern brand identity. It’s a signal of intent. Concentis is ready for what’s next.

We’ve sharpened our story, elevated our digital experience and doubled down on the values that set us apart. Because we’re confident in the solution we offer – and we’re here to deliver it with clarity and conviction.

Our new look signals one thing: we’re here to deliver what the future of resourcing demands. To our clients, contractors, and candidates — this brand reflects your standards, your ambition, and your impact. Because when the right people are in the right place, projects thrive, teams deliver, and careers move forward.

Concentis. Where projects find their people – and people find their place.