Melissa thrives on facilitating smooth transitions for individuals stepping into new roles, ensuring their journey is seamless and rewarding.
She finds immense fulfilment in the diverse array of individuals she collaborates with daily, relishing the opportunity to engage with people from various backgrounds and perspectives. Embracing the dynamic nature of her work, Melissa appreciates that each day presents new challenges and opportunities for growth.
With over 15 years of experience supporting clients across onboarding, implementations, product training, customer success, and account management, Melissa brings a wealth of expertise to her role. Her professional journey spans across various IT software companies and a prominent financial institution, where she has honed her skills and earned a Customer Service qualification.
A dedicated mentor to her colleagues, Melissa is committed to fostering a collaborative and supportive team environment. Originally from the UK, she made the move to Australia last year, embracing the vibrant culture and lifestyle.
Outside of work, Melissa enjoys indulging in her passions for live music, travel, and sports. However, despite her love for all things Australian, she remains steadfast in her preference for Tim Tams over Vegemite!
